The Courses
The Courses
VIP ALL ACCESS PASS
Save time and sign up for all 12 WOW courses with just one click! No more registering for each session individually — secure your spot in every webinar at once and stay ahead with the latest industry insights.
DAY 1
Monday
June 1
Monday,
June 1
11:00 a.m.
CE #393561
PRESENTED BY
From Dolly to Beyoncé: Headliner-Level Performance
Music festival headliners don’t wing it – they prepare, communicate clearly, know their audience, and deliver with intention. From Dolly Parton to Madonna, Beyoncé, Shakira, and Bruno Mars, this opening WOW session explores what it truly means to operate at main-stage level in our profession. Across genres, generations, and styles, these iconic performers represent something bigger than music: preparation, reinvention, precision, global awareness, and consistency. As we kick off WOW festival-style, we’ll explore how those same principles elevate insurance professionals from everyday service to headliner-level performance.
PRESENTED BY
DAY 2
Tuesday
June 2
Tuesday,
June 2
9:00 a.m.
CE #393559
PRESENTED BY
AI & the Modern Agent: Tool, Threat, or Transformation?
Artificial intelligence (AI) isn’t waiting for us to catch up – it is already reshaping how our industry operates. From underwriting systems to client communication tools, AI is influencing the way we work whether we actively choose it or not. This session explores what that means for the modern agent. Where does AI sharpen efficiency and elevate service? Where does it introduce new risk or ethical tension? And how do we use it without outsourcing the judgment that defines our value? This class brings clarity to the conversation – helping you approach AI with curiosity, discipline, and a steady understanding of where human expertise still matters most.
PRESENTED BY
11:00 a.m.
CE #393431
PRESENTED BY
Group Health Insurance in 2026: Trends, Costs, and Compliance
In 2026, the group health market demands sharper analysis. Employers are navigating cost pressure, compliance obligations, and shifting benefit expectations all at once. This session brings structure to that complexity. What is genuinely new? What is simply evolving? And what remains firmly in place? We’ll revisit the federal requirements that continue to shape employer plans, highlight key California developments, and explore the issues influencing strategy this year. The goal is perspective – so you can separate movement from momentum and guide employer conversations with clarity and credibility.
PRESENTED BY
DAY 3
Wednesday
June 3
Wednesday,
June 3
9:00 a.m.
CE #393432
PRESENTED BY
Government 101 for Insurance Agents
Most of us were never formally taught how the structure of government connects to the rules that shape health plans and health care markets. This session serves as a practical civics refresher designed specifically for insurance professionals. We’ll walk through the framework of the federal government – how Congress creates law, how the executive branch carries out those laws through departments and agencies, and how the courts influence interpretation when conflicts arise. Along the way, we’ll clarify the roles of the Cabinet and the federal departments that most directly affect health care and employer plans. The goal is understanding – so when policy shifts or agency actions make headlines, you can follow the conversation with context and perspective.
PRESENTED BY
11:00 a.m.
CE #393563
PRESENTED BY
One Big Beautiful Budget Act: Employer Plan Impacts
When federal legislation affects employer benefits, clients immediately ask one question: What does this mean for our plan(s) and our employees? This session focuses on the practical employer implications of the One Big Beautiful Budget Act. We’ll examine expanded HSA and HDHP flexibility, telehealth provisions, dependent care updates, and compensation-related tax changes that influence benefit strategy. With attention to implementation and real-world employer conversations in 2026, this class helps you move from statutory language into practical guidance you can bring directly into employer discussions.
PRESENTED BY
DAY 4
Thursday
June 4
Thursday,
June 4
9:00 a.m.
CE #393428
PRESENTED BY
Beyond Fully Insured: Evolving Pathways in Group Benefits
Fully insured coverage remains familiar territory for many employers and brokers. But as premiums continue to rise, alternative funding models are drawing increased interest and viability. This session provides a clear, informative overview of self-funded and level-funded arrangements, ICHRAs, PEO structures, and other evolving strategies that sit alongside traditional fully insured plans. We’ll examine how these models operate, how risk and funding differ, and what compliance considerations accompany each approach. The objective is comprehensive understanding – so when employers explore alternative structures, you can explain how they work and how they compare within the broader market with clarity and confidence.
PRESENTED BY
11:00 a.m.
CE #393430
PRESENTED BY
Global Health Care Models and the U.S. Health Care System
We often hear that health care works differently – and sometimes better – in other countries. But how are those systems actually structured? This session steps outside the United States to explore how major developed nations design and finance health coverage, from tax-funded national systems to social insurance frameworks and tightly regulated private markets. We’ll look at how those systems function in practice, then bring the lens back home to examine the United States as a hybrid model that blends elements of multiple international approaches. This class offers perspective – helping you understand how global systems operate and how that context shapes conversations about cost and access in the U.S.
PRESENTED BY
DAY 5
Friday
June 5
Friday,
June 5
11:00 a.m.
CE #393562
PRESENTED BY
California Legislative & Regulatory Outlook 2026 with CAHIP
Health policy in California continues to evolve as 2026 legislation moves through Sacramento alongside a major statewide election cycle. This session provides a focused overview of the bills, budget dynamics, and regulatory priorities shaping the year. We’ll examine affordability proposals, market reforms, and the renewed single-payer legislation now back on the docket – including what it seeks to do and how viable it appears in the current climate. Presented in partnership with California Agents and Health Insurance Professionals (CAHIP), the statewide association representing health insurance agents, this class offers perspective on what is advancing, what may stall, and how 2026 decisions could influence policy direction in 2027.
PRESENTED BY
DAY 6
Monday
June 8
Monday,
June 8
9:00 a.m.
CE #393564
PRESENTED BY
The Spotlight: Ethics, Influence, and Professional Judgment
On the main stage, every move is visible. In our profession, it’s not that different. Clients trust our recommendations. Carriers rely on our accuracy. Our words carry weight. This session explores the gray areas where legal compliance and ethical judgment do not always align perfectly. We’ll examine marketing choices, incentive structures, selective communication, and the quiet pressures that shape everyday decisions. The spotlight is constant – and so is the responsibility that comes with it. This class examines where integrity requires more than simply following the rules.
PRESENTED BY
11:00 a.m.
CE #393565
PRESENTED BY
Behind the Curtain: Ethical Integrity, Accountability, Trust
Not every important decision happens under bright lights. Some happen backstage – in documentation, applications, replacements, and the choices no one else sees. This Ethics session focuses on accountability, accuracy, and the long-term impact of small shortcuts. We’ll explore how ethical leadership shows up behind the scenes and how steady integrity builds professional reputation over time. When the curtain closes and the audience goes home, what remains is your judgment. This class explores what that means in practice.
PRESENTED BY
DAY 7
Tuesday
June 9
Tuesday,
June 9
9:00 a.m.
CE #393247
PRESENTED BY
Fraud & the Front Lines: Ethics for Insurance Producers – Includes CA Anti-Fraud Training
Fraud prevention is not theoretical – it is a frontline responsibility. This one-hour course satisfies California’s required Agents and Brokers Anti-Fraud Training while delivering practical, real-world applications. Using current enforcement examples and guidance from the CDI Fraud Division framework, we’ll examine red flags, reporting obligations, and the ethical duties producers carry when fraud is suspected. Clear, focused, and directly applicable, this is required training delivered with relevance and purpose.
PRESENTED BY
11:00 a.m.
CE #393429
PRESENTED BY
Health Insurance Crystal Ball: The Cost of Health Care
Premiums respond to structure. Structure responds to cost. In this Crystal Ball session, we examine what actually drives health care spending in the United States and why meaningful cost compression remains difficult. From provider pricing to specialty drug pressure and administrative complexity, we’ll explore the forces shaping premium trends. We’ll also examine how benefit design adapts under strain and what ongoing policy shifts mean in practical terms. This class brings perspective to one of the most persistent questions in our industry – why it costs what it costs.
PRESENTED BY
Frequently Asked Questions
Frequently Asked Questions
I am not a resident of California and am licensed in another state. Will the WOW CE credits work for me?
While WOW education is open to all, CE credit is available only to California resident health insurance licensees. Courses are approved for CE credit by the California Department of Insurance (CDI) only. Attendees licensed in other states – including those holding a non-resident California license – should review their state’s CE requirements as established by their applicable Department or Division of Insurance.
How long must I stay signed-in to the webinar to receive CE credit?
To receive CE credit, you must be logged in for the full duration of the webinar. Please join before the course begins and remain online through the end, including responding to all polling questions as they appear. If you do not attend the full session or fail to respond to required polling questions, CE credit will not be awarded.
CDI rules require CE courses to be both an audio and visual experience, meaning you must actively participate in both to qualify for credit.
Can I share my Zoom link to a course with colleagues?
No. Your links to join Zoom are unique to you, and are an important factor in processing CE Credit with the CDI. When you registered for WOW, you submitted your official license name and number, which are now associated with your unique Zoom join links, and are used for CE credit processing.
Each Zoom link only allows one admission. Brokers who wish to register for WOW must do so individually on the WOW registration page.
When will I receive CE credit from the CDI?
CDI may take up to 60 days to review and apply CE credit for each course. CE credits are typically processed one full WOW course at a time. If you check your CE record and see some credits applied but not others, that usually just means the CDI is still processing records. You can monitor your CE transcript and license status at any time through the CDI’s Sircon website.
If you complete CE courses close to your license renewal date (for example, June courses for a July 1 renewal), your credits will still count based on the date of course completion, even if they are not reflected in your record right away. In some cases, your renewal may be delayed while the CDI finishes processing. The CDI suggests completing CE at least two months prior to your license renewal to allow time for credit processing.
How will I know my CE credits have been applied? Will I receive a CE certificate of Completion?
After the CDI has reviewed and accepted CE credits for the entire WOW program, we will send a CE certificate for each class you successfully complete shortly thereafter. Certificates are issued once all WOW CE entries have been processed, so you may not receive them until later in the summer.
If I have registered for WOW, but I have not received a course link – or, if I can’t find my course link – what can I do?
Send an email to wow@wordandbrown.com prior to the scheduled start of your course. Keep in mind that each webinar has a unique URL. If, for example, you signed up for five CE credit courses, you should have five unique course login links.
Can I attend these webinars on my mobile device?
Yes – you can attend on your mobile device, but you must join through the Zoom mobile app. Polling questions are not supported when joining through a mobile browser. To receive CE credit, you’ll need to answer all three polling questions during the webinar. If you run into any issues during the webinar, let us know right away using the Q&A box and we’ll help.
The Line Up
The Line Up
